With FlexiTime's secure, cloud-based products, you can take care of your team with peace of mind. We protect your business and your employees' sensitive data with top-notch online security built on industry-leading practices and technologies.
Built for data security
We host our infrastructure on the Microsoft Azure Cloud Platform with multiple layers of protection. We use Azure Advanced Data Security with Transparent Data Encryption on SQL Server instances to provide data encryption at rest. For sensitive information, we implement additional application-level encryption using AES-256. All connections use TLS 1.2+ with strong cipher suites, ensuring your information remains secure both in transit and at rest. All of our encryption protocols and algorithms follow the guidelines outlined in the New Zealand Information Security Manual (NZISM). Our geographic redundancy with primary database in Sydney and mirrored database in Melbourne provides comprehensive disaster recovery capabilities, with regular backups to ensure your data is always recoverable.
Security compliance and ongoing improvements
We are committed to maintaining a secure environment that exceeds industry standards. Our systems undergo third-party penetration testing and security assessments. Azure performs automated scans on our cloud infrastructure to verify the correct controls are in place to align with ISO 27001 principles. Our development team follows established secure coding guidelines and receives regular security training to maintain the highest standards in our software development lifecycle.
Additional security layer on sign in
Protect your account with two-factor authentication for enhanced security of sensitive payroll information. Each login requires a unique code generated by an app on your smartphone, making unauthorized access significantly more difficult. With automatic session timeouts to further protect your account from unauthorized use, giving you complete control over who can access your organization's data.
Reliable and accessible
Rest assured knowing that your data is backed up multiple times per day through our multi-region database architecture. Our high-availability systems provide greater than 99.9% uptime, and we maintain a robust monitoring system with Microsoft Defender for Cloud to identify potential issues and threats immediately. We use automated tools to identify and remediate potential vulnerabilities before they reach production, ensuring both the security and stability of our platform.
Trained support you can count on
Our support team receives thorough training in data security and privacy practices. Access to your account and data is strictly controlled following least privilege principles, with all access fully audited. Each customer's data is logically isolated from others, preventing any possibility of cross-tenant data exposure. With FlexiTime, you can be sure your information is secure and will stay that way through our comprehensive security program and continuous improvement processes.
Advanced database hosting
The primary database is in Sydney with a mirrored database hosted in Melbourne. SQL Database uses SQL Server technology to create full backups every week, differential backups every 12 hours, and transaction log backups every 5-10 minutes. This keeps your data safe, even in the event of a disaster.