What cookies/tracking technologies do we use?
A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
These types of cookies and tracking technologies help us operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.
There are also cookies set by third parties across our websites and services. Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other websites.
FlexiTime cookies and other browser storage
Below is a list of browser storage technologies that we use on our websites and services. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.
Local Storage: Local Storage is a web browser technology similar to cookies in that it allows websites to store small snippets of data locally on a user’s machine. Data stored in your browser’s Local Storage is persistent, meaning that it will persist even after you’ve closed the browser. You can clear browsing data at any point, which will permanently remove any data stored in Local Storage.
Session Storage: Session Storage is very similar to Local Storage with a couple of additional security restrictions. As well as only being accessible by the website that created the data, Session Storage data is also only available within the browser tab that it was created in and will be automatically deleted by the browser as soon as the tab is closed. We use Session Storage for features such as keeping track of which month you’ve selected in the website’s calendar while navigating between different pages.
IndexedDB: IndexedDB is another technology very similar to Local Storage where data is able to be kept persistent between user sessions but is designed to handle larger amounts of data. We use IndexedDB in PayHero Shift and Droppah for features such as keeping track of who’s clocked in and out while the device is in offline mode. We also use IndexedDB in these apps to store employee clock photos as a way to keep these photos stored locally on your device.
ARR Affinity: We run our products across multiple servers to ensure they are highly available and lightning fast. The ARR affinity cookie remembers what server you connected to so you retain access to any data belonging to that server.
Third party cookies
Google Optimize (Functionality): We use Google Optimize as an A/B platform to test the effectiveness of different website experiences.
Zendesk Chat (Functionality): We use Zendesk Chat to enable us to live chat with you on our websites.
Drip (Analytics and functionality): We use Drip as a marketing automation platform so we can personalise your experience with us.
Facebook (Analytics): We use Facebook as a medium to talk to customers and to measure effectiveness of campaigns.
Intercom (Analytics and functionality): We use Intercom to understand how our customers are using our products and communicate with them about our products.
LinkedIn (Analytics): We use LinkedIn as a medium to talk to customers and to measure effectiveness of campaigns.
Twitter (Analytics): We use Twitter as a medium to talk to customers and to measure effectiveness of campaigns.
Hotjar (Analytics): We use hotjar to measure and understand the user experience.
Vimeo (vuid) (Analytics): These cookies are used by Vimeo to collect video analytics tracking information.
How can you control cookies?
You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.
You can manage your cookie settings by following your browser's instructions. Here are some links that might be of assistance:
Microsoft Internet Explorer: https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies